Terms of Service

Last Updated: April 2026

Agreement to Terms

By accessing or using The Lume House website (thelumehouse.com) and purchasing products from our store, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or make purchases.

Eligibility

You must be at least 18 years of age to use this website and place orders. By using our website, you represent that you are at least 18 years old and have the legal authority to enter into these Terms of Service.

Account Responsibilities

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts at our discretion.

Products and Descriptions

We strive to provide accurate product descriptions, images, and pricing on our website. However, we do not warrant that product descriptions, images, or other content is completely accurate, reliable, or error-free. Colors may appear differently on your screen than in person due to monitor settings and display technology. Slight variations in texture, finish, or dimensions may occur between the product shown and the product received.

Pricing

All prices are listed in US Dollars (USD) and are subject to change without notice. We make every effort to display accurate pricing, but errors may occur. If we discover a pricing error on an item you have ordered, we will contact you to inform you and give you the option to proceed at the correct price or cancel the order for a full refund. Applicable sales tax will be calculated and added at checkout based on your shipping address.

Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, suspected fraud, or pricing errors. Payment is processed at the time of order through our secure payment processor. We accept major credit cards, PayPal, and other payment methods as displayed at checkout.

Shipping and Delivery

Shipping terms, estimated delivery times, and costs are outlined in our Shipping Policy. We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control. Risk of loss transfers to you upon delivery to the carrier.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms of Service by reference. By making a purchase, you agree to the terms of our Return and Refund Policy.

Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, and software, is the property of The Lume House or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

Prohibited Uses

You agree not to use our website to:

Violate any applicable law or regulation
Engage in fraudulent transactions or provide false information
Interfere with or disrupt the website or its servers
Attempt to gain unauthorized access to any part of the website
Scrape, harvest, or collect data from our website without permission
Use automated tools (bots, crawlers) to access the website

Limitation of Liability

To the fullest extent permitted by law, The Lume House shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless The Lume House, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website, violation of these terms, or infringement of any rights of a third party.

Governing Law

These Terms of Service are governed by the laws of the United States and the State of Illinois, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts located in Cook County, Illinois.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated Last Updated date. Continued use of our website after changes are posted constitutes acceptance of the revised terms.

Contact Us

For questions about these Terms of Service, contact us at:
Email: info@thelumehouse.com
Website: thelumehouse.com